Services Offered

Behavioral Health :: Family Resources :: Senior Services
Food Pantry :: Other Services

Behavioral Health
Overview || Lima Services

Mental Health Counseling Services are available throughout the branch offices, specialized ministries and We Care Centers of LSSNWO. Our licensed and experienced therapists can provide individual and group psychotherapy for:

  • Loss of loved ones
  • Families in conflict
  • Stress in a marriage
  • Adolescents confused by a complicated world
  • People with job concerns
  • Older persons needing care
  • People facing divorce
  • Dealing with death or dying
  • Sexual adjustments
  • Sexual and physical abuse issues
  • Concerns about health
  • Unplanned pregnancy
  • Depression and anxiety
  • Behavioral difficulties in children and adolescents
  • People with severe and persistent mental illnesses

Residential Services are offered for persons with severe and persistent mental disabilities who have been discharged from inpatient settings or are at risk for hospitalization. Residential services seek to empower resident in maximizing their overall quality of life by promoting activity, productivity and autonomous functioning in the community. Housing services are offered when available.

WE CARE Regional Crisis Center is a 24-hour a day, seven-day-a-week crisis intervention service located in St. Rita’s Medical Center in Lima. Available services include crisis intervention, brief counseling, linkage to mental health follow up services, pre-hospital screening, crisis observation and emergency medications. A crisis counseling and referral telephone line (HOPEline) also is available at (800) 567-HOPE (4673).

Outpatient Therapy provides counseling in a safe, hopeful environment for individuals, families, couples and groups in order to deal with issues that have become overwhelming for them. Services are provided by professionally trained and state licensed staff.

Community Support Services (CSP) are provided in both individual and group activities to include actions directed toward obtaining, coordinating, linking and monitoring mental health, medical, rehabilitation, employment and other formal or informal community support services necessary to meet the needs of the severely mentally disabled or “at-risk” populations.

Substance Abuse/Mental Illness (SAMI) Program has programming provided for clients who have both a severe and persistent mental illness as well as an alcohol and drug abuse diagnosis.

Club Hope provides free and voluntary opportunities in a safe, supportive, and structured environment for adults with a mental health diagnosis. Therapeutic and recreational activities focus on: hope, education, socialization and peer support, empowerment and skill-building. Features are music, arts and crafts, Wellness Recovery Action Plan (WRAP), computers, literacy training, job preparation, holiday parties, free lunches and friends.

Medication/Somatic Services (MedSom) provides psychiatric evaluations and treatment, including doctor visits, nurse visits and medications.

Substance Abuse Services provides individual, group and intensive group outpatient services for persons with a diagnosis of substance abuse or dependence.


Family Resources

Crossroads Family Resource Center is located in Reformation Lutheran Church in Toledo. It offers assistance to individuals and families to learn about and access helpful community resources; the Help Me Grow program, which provides parental information on their child’s growth and development; individual and family counseling; Project Omega, which is designed for women and children who have experienced domestic violence; and classes for anger management, parenting education and parent-teen interactive education.

Open Dorr Family Resource Center is a collaborative effort between Lutheran Social Services, Springfield Local Schools and Lucas County Family Council. Among the programs housed inside Dorr Elementary are individual, group and family counseling to address a wide variety of mental health issues; the Help Me Grow program, which provides parental information on their child’s growth and development; an outreach program to help with parenting, employment, education, transportation, emergency food and clothing; and after-school and summer programs for elementary-aged children.


Senior Services

Living With Hope has been developed to address problems of severe depression in the older adult population. We treat the individual in their home. A counselor contacts the individual.

Market Basket is a service to help people, age 60 and above, to live independently and assist in providing a balanced, nutritious diet as well as other necessities. Presently, we are serving Toledo and surrounding counties.

Rosa Morgan Center provides a day program for frail, low-income, older adults offering activities, socialization, mental and physical stimulation, health education, nurse assessments, outings, two snacks, a hot lunch and van transportation.

Volunteer Guardianship Program (VGP) provides legal guardians for indigent, incompetent older adults in Lucas County. The program provides a service by which trained volunteer guardians are court appointed for indigent older adults who are deemed incompetent by the Lucas County Probate Court.


Food Pantry

Emergency Pantry & Food Programs are available in many LSS branch offices and family resource centers. We offer a three-day supply of emergency food, which is available with a written referral to individuals or families in need three times yearly. Donations of non-perishable items are welcomed. Contact your local office to contribute to this ministry.


Other Services

Adoption Services are available throughout LSSNWO for individuals and families seeking adoption from foreign or domestic service providers. Home studies and post-placement supervision are available.

Latino Outreach Project is offered in the western region through the Archbold office. Its team visits families in the four counties to assess their needs. The staff assists with referrals and advocacy for the individual’s expressed needs to community resource agencies. The mission of this project is to promote the education, health and well-being of permanent or recently settled Latino immigrant families.

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