LSSNWO Becomes Reaccredited By COA

Lutheran Social Services of Northwestern Ohio, Inc. has received notification that it has been reaccredited by the Council of Accreditation (COA).

COA accreditation confirms that an organization meets the highest national standards and is delivering the best quality services to the community it serves. LSSNWO is proud to join COA’s Community of Excellence that includes more than 1,000 private and public organizations that serve more than 6,000,000 children, individuals and families in the United States and Canada.

COA is an international, independent, not-for-profit accrediting body that was incorporated as a separate legal entity in August. 1977, as an accrediting body of social and behavioral healthcare services. COA’s mission “promotes best-practice standards; champions quality services for children, youth and families; and advocates for the value of accreditation.”

The COA accreditation process involves an in-depth examination of the organization’s compliance with best practice standards. The process includes a review of organizational standards, including human resources, financial and risk management and continuous quality improvement as well as 39 service standards. The service standards address a full array of child, family and behavioral healthcare services, including financial and debt management, employee assistance program, mental health counseling, substance abuse treatment, foster care, health service areas and host of other service areas.

COA is endorsed by leading consumer and professional groups and by many regulatory bodies and managed care organization.